Where can I find the FTP/SFTP credentials?

You manage your FTP users in the hosting.fr client interface as follows:

• Select “Products” from the left menu.
  
• In the “Products” menu, select the “Web Hosting” sub-item.
  
• Navigate to the “Web Spaces” sub-item and select “Show all”.
  

• In the “Web Space Name” column, under the corresponding web space, select “Show details”.
  

• Navigate to the “FTP/SSH/Statistics Users” sub-item and select “Show all”.

• Next to the “Users” section, select “Edit”.

• Next to the corresponding FTP user, select the edit button.

• Now make the desired changes.
  
  • The username cannot be changed.
    
  • In the “New password” menu item, you can either set a new password yourself or generate it via the key icon next to the input field if needed.
    The new password must be entered a second time for confirmation. For an automatically generated password, you have the option to copy it to the clipboard with a simple click.
    For security reasons, it is not possible to read the previously used password.
    
  • In the “Access rights” menu item, you manage the FTP user’s permissions.
    Assign either “FTP” right for full access to the web space, or “FTP (restricted)” for limited access that only allows access to a directory you define.
    For access via SSH or SFTP, assign the “SSH” right. (This is not possible with restricted FTP access.)
    If you want to view access statistics, assign the FTP user the “Statistics” right. (This is not possible with restricted FTP access.)
    
• Once all changes are complete, confirm them via the “Save” field.
  

Please always use the domain name without www. as the server name.

Don't hesitate to subscribe to our newsletter

Back to form

Thank you for subscribing to the hosting.fr newsletter.

E-mail

Verification

Subscribe