How to create a mailing list?

  • Select the “Products” item in the menu on the left.
  • In the “Products” menu, choose the “E-Mail” sub-item.
  • Click on the link “Set up a new email address”.

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  • You will be redirected to the product selection. Here, choose the “Mailing lists” option.

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  • Select the desired mailing list.

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  • Specify an email address that the mailing list should use. This must not yet be registered in the system.
  • Configure the mailing list options (who can send to the list, where replies go, etc.).
  • Specify at least one email address as the owner of the mailing list and add it by clicking the plus symbol.
  • Specify the email addresses of the users/subscribers of the mailing list and also add them via the plus symbol.
  • Once all information is entered, click the “To the order summary” button.

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  • The annual price of the chosen product as well as a summary of your entries will be displayed. You will also be able to see the registered users and owners. If errors are detected, click “Back to configuration”. If all settings are correct, click “Order with fees”.

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Why Mailing List Management Matters

Creating a mailing list is only the first step; managing it effectively ensures communication remains organized and secure. Properly configured lists prevent spam, avoid accidental leaks of sensitive information, and make it easier for subscribers to receive relevant content. Understanding the responsibilities of list owners and moderators helps maintain a professional, trustworthy email environment, especially for businesses or organizations that rely on regular email communication.

Tips for Maintaining Subscriber Engagement

A well-maintained mailing list keeps subscribers interested and reduces unsubscribe rates. Personalizing messages, keeping content relevant, and respecting frequency preferences are key factors. Monitoring open rates and engagement metrics helps identify which content resonates with your audience. Regularly cleaning inactive or invalid addresses also improves deliverability and reduces the risk of being flagged as spam.

Best Practices for Mailing List Settings

When configuring a mailing list, some settings are particularly important for smooth operation and security. Consider these points:

  • Limit posting rights to authorized users to prevent spam.
  • Enable moderation if needed to review messages before they are sent to all subscribers.
  • Configure bounce handling to remove invalid addresses automatically.
  • Set up clear instructions for subscribers on how to join or leave the list.
  • Monitor list activity to ensure policy compliance and maintain list health.

Advanced Tips for Large Mailing Lists

As your mailing list grows, additional considerations come into play. Segmenting subscribers by interests or categories can improve engagement and reduce overload. Automating welcome messages or confirmations helps manage new subscribers efficiently. For very large lists, monitoring server performance and scheduling message delivery at optimal times can prevent system overload and ensure reliable delivery. These practices help scale your mailing list while keeping it effective and secure.

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