I want to delete my inclusive domain and add another one to the package.
When canceling a reserved domain, the cancellation periods according to the GTC apply as for all products. A cancellation or deletion before the end of the contract period is of course possible at any time. Please note, however, that payment for the product remains due, regardless of the deletion, and that fees already paid are not refundable.
This also impacts the use of an inclusive domain in a web hosting package: even in the case of early cancellation of an inclusive domain, a new inclusive domain can only be added to the package from the beginning of the next billing period.
Currently, the change of inclusive domain cannot yet be carried out via the client interface. Please contact hosting.fr support at support@hosting.fr for instructions on the procedure to follow.
Before you submit a domain cancellation
Even if a domain is not actively used for a website, it can still be “in use” in ways that will break once the domain is deleted at the registry. Before you cancel, do a quick dependency check and document what you find so you can make a clean decision and avoid surprises. Typical dependencies include: email addresses using the domain, DNS records pointing to external services, TXT records for verification (for example, Google/Microsoft), and SSL certificates issued for the domain or its subdomains. Also check for redirects, parking pages, or any default DNS zone that may have been created automatically. This step is especially relevant when the domain was purchased as part of a web hosting package, because package-level cancellation choices can influence what happens to included domains.
What happens after you cancel a domain
After you submit a cancellation, the key operational question is when the domain actually stops working. In practice, there are two layers to track: (1) the cancellation you submit in the customer interface and (2) the registry action (delete/return/transfer-related handling) that happens when the cancellation becomes effective. If the domain is tied to a hosting package, the domain outcome may be processed together with the package lifecycle rather than immediately. To avoid uncertainty, record the date you requested cancellation, the intended outcome for the domain, and the expected effective date. Also set internal expectations on billing: in many domain scenarios, already paid fees are not refunded on a pro-rated basis even if you cancel earlier than the end of the paid period.
Alternatives to deletion and what to do if you change your mind
If your goal is not “delete permanently,” consider the alternatives before proceeding. A transfer-out is appropriate when you want to move the domain to another provider and keep it active. A “transit” scenario may apply for certain TLDs (notably .de) where the domain can be returned to the registry for continued administration under specific rules; this is not the same as a standard provider transfer and usually follows a different process. If deletion has already occurred and you later realize you still need the domain, the correct next step is typically a restoration process when available, which may be time-limited, fee-based, and dependent on the registry’s policies for that TLD. The most important takeaway: treat deletion as final unless you have confirmed an applicable recovery path in advance.