How to change my payment method or bank details?
You can change your payment method at any time in the hosting.fr client portal under https://secure.hosting.fr.
- Select the “Billing” option in the menu on the left.
- In the “Billing” menu, choose the “Payment Options” submenu.
- Access the “Payment Method” submenu and choose “Edit”.
- Here, you will have the option to choose between the “PayPal/Credit Card” and “SEPA Direct Debit” payment methods, and possibly enter your bank details.
- You may need to enter your date of birth at this stage. If you have already accepted the data processing contract with us, entering the date of birth is no longer necessary.
If you have already registered a SEPA direct debit mandate, you can choose between an already registered account or a completely new one.
Please check the bank details you have entered, as the direct debit fees due to incorrect entry will be passed on to the customer. Confirm your changes with “Save”.
After saving your entry, please wait until the new payment method is correctly displayed in the interface. Please enter your data only once, even if you do not immediately see a change in your client account. Synchronization of your data can technically take up to half an hour. Only when the new payment method is correctly displayed in the interface should you create new hosting.fr products.
Please note that the new payment method will only apply to future invoices. Invoices already issued or other amounts due such as reminder fees cannot be debited from the new bank account. Therefore, change your payment method well in advance to avoid, for example, direct debit fees from your bank and other resulting fees.